How to reschedule or cancel a tutoring session?
If you need to reschedule or cancel an upcoming private tutoring session, you can do so through your original scheduling confirmation email or by contacting your tutor directly.
How to Reschedule or Cancel
- Locate the confirmation email you received when scheduling your tutoring session through Calendly.
- Find the options to reschedule or cancel your appointment at the bottom of the email.
- Select your preferred option and follow the instructions provided.
- If rescheduling, choose a new available date and time with your tutor.
- Check your email for confirmation of your updated or canceled session.
You can also reach out to your tutor directly to discuss changes to your scheduled session.
Students must provide at least 24 hours' notice when canceling or rescheduling a tutoring session.
Cancellations or rescheduling requests made less than 24 hours before the scheduled session may result in the full tutoring hour being deducted from your remaining hours, even if the session does not take place.
If you cannot locate your confirmation email or need additional assistance, contact our Customer Support Team at support@prepexpert.com or (877) 345-7737.