OResetting your password is a pretty quick process. Please complete the following steps:
- Make sure you a logged out of the Student Dashboard. This will be very important a bit later!
- Click here. This will take you to the password reset request page.
- Enter your username. The username is always set to the email address entered upon purchase unless you contacted us to change it.
- Check your email. You will receive an email with a password reset link. Sometimes this will land in your spam/junk folder!
- Click on the link. If you are still logged into your Student Dashboard, then you will only be taken back to it. This is why you need to log out.
- Follow the on-screen instructions to reset your password. Give it try too!
Here's a short video showing you how to reset your password:
Only the primary account holder can reset the password. The password reset link will be sent to the email used at time of initial enrollment.